As the Store Manager, you will play a vital role in driving the success of our outlet. Your responsibilities will include managing daily shift operations, ensuring optimal store performance, and maintaining high standards of food quality and customer satisfaction. You will also be responsible for inventory management and controlling food costs to maximize profitability. This role offers an exciting opportunity to lead a team and contribute to the overall success of our business.
Responsibilities
- Manage daily shift operations, including staffing and scheduling.
- Oversee store performance and ensure achievement of sales and operational targets.
- Maintain high standards of food quality and customer satisfaction.
- Implement effective inventory management practices to minimize waste and maximize efficiency.
- Control food costs and manage P&L to optimize profitability.
- Lead and motivate a team of front-line staff, providing training and development opportunities.
- Ensure compliance with health and safety regulations and maintain a safe working environment.
- Build strong relationships with customers and actively seek feedback to improve the customer experience.
- Collaborate with the marketing team to execute local marketing initiatives and promotions.
- Monitor competitor activities and market trends to identify opportunities for improvement.
Qualifications
- Minimum of 2 years of experience in a similar role, preferably in the food service industry.
- Strong leadership and team management skills, with the ability to motivate and inspire others.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Proven track record in achieving sales and operational targets.
- Proficiency in using POS systems and basic computer applications.
- Ability to work flexible hours, including weekends and holidays, as required.
- Food safety certification or willingness to obtain one.
- Analytical skills to interpret data and make informed business decisions.
- Strong problem-solving abilities and a proactive approach to resolving issues.
- Passion for the food service industry and a commitment to delivering exceptional customer experiences.
