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    K2

    K2

    Software

    PC Technician Personnel

    Any, United StatesOn-SiteFull-timePosted 1mo ago
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    Job description

    PC Technician Personnel

    Position Summary

    The PC Technician provides desktop support services for government users by installing, configuring, maintaining, and troubleshooting computer hardware, software, peripheral devices, and operating systems in an enterprise Department of Defense environment.

    Essential Duties & Responsibilities

    • Install and configure desktop computers.
    • Provide Tier I/II technical support.
    • Troubleshoot hardware and software issues.
    • Install operating systems and software.
    • Configure network workstations.
    • Support user account management.
    • Document service requests.
    • Maintain equipment inventory.
    • Assist with system deployments.
    • Support enterprise cybersecurity compliance.
    • Provide customer service to end users.

    Required Qualifications

    • Associate degree in Information Technology or four years of professional IT experience.
    • Current DCWF Client Systems Technician certification.
    • Experience supporting enterprise desktop environments.
    • Knowledge of computer networking fundamentals.
    • Experience troubleshooting Windows operating systems.

    Preferred Qualifications

    • Experience supporting Army Mission Command systems.
    • Microsoft Certified Desktop Support certification.
    • Experience using ServiceNow or similar ticketing systems.

    Knowledge, Skills & Abilities

    • Desktop Support
    • Windows
    • Microsoft Office
    • Hardware Repair
    • Networking
    • Customer Service
    • Documentation

    Security Clearance

    Active Secret Clearance

    Disclaimer:
    The above statements are intended to describe the general nature and level of work being performed by people assigned to this employment classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    Equal Opportunity Employer:
    K2 Solutions, Inc. is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

    Job details are sourced from the employer's original posting.

    Open job posting
    K2

    About the company

    K2

    K2 is a software company that provides a platform for building and automating business applications.

    View all K2 jobs
    Industry
    Software
    Open roles
    74

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