Account Representative

Account Representative must be able to multitask between several different duties. The typical responsibilities of an Account Representative include:

• Staying up to date with current and prospective company accounts
• Communicating with clients and addressing any concerns
• Monitoring client communication and promptly responding to calls and emails
• Creating company invoices and recording all client transactions
• Maintaining records for client accounts and auditing them regularly
• Collaborating with a variety of different departments to better serve the clients' needs, such as the accounting and marketing departments
• Searching for, pitching to and attaining new client accounts
• Selling additional products and services to existing clients

A successful Account Representative needs to have a strong set of skills in order to handle their job duties successfully, including:

• Advanced marketing and sales skills for finding, attracting, pitching to and acquiring new accounts
• Excellent computer skills in order to use online programs to manage accounts and records
• Multitasking skills for handling multiple clients and their accounts
• Strong customer service skills for developing and maintaining long-term relationships with old and new clients
• Excellent organization skills to keep meticulous records for client accounts and maintain multiple accounts at once
• Advanced written and verbal communication skills for maintaining good relationships with clients and addressing concerns promptly to increase customers satisfaction
• Problem-solving skills for identifying and addressing client concerns

K2 Recruits is an equal opportunity employer. We value a culture a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship and any other characteristic protected by law (“Protected Characteristics”).

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