We are looking for positive contributors to our culture, that are passionate about meeting the demanding needs of our clients, and add value and impact through expertise - all in turn contributing to the growth of K2M.
Position Overview
The Principal in Charge (PIC) is a key strategic leader within K2M’s business team, responsible for strengthening client relationships, guiding project success, and driving business growth. This role ensures that K2M’s projects are delivered with a high level of quality, responsiveness, and alignment with client expectations, while also developing long-term partnerships that contribute to market presence and revenue objectives.
Success in this role includes, leading business development efforts within assigned markets, including capturing new opportunities and expanding K2M’s project pipeline, maintaining and strengthening client relationships as the primary point of contact (PIC) for key accounts, meeting or exceeding annual sales revenue goals, and ensuring project delivery meets client expectations, contractual obligations, and critical success factors.
Professional Profile
- Client-Facing Business Leader – Serves as primary contact for key clients, building trust, identifying opportunities, and expanding relationships.
- Sales & Business Growth Orientation – Supports business development by identifying opportunities, participating in proposals, and contributing to revenue growth.
- Project Delivery & Service Expert – Provides guidance on project vision, design direction, scope management, and quality assurance
- Technical & Strategic Expertise – Proven industry experience paired with strategic leadership and strong client service orientation. Balances innovation with practical, technical solutions.
- Professional Traits & Cultural Fit – Self-motivated, adaptable, composed under pressure, highly organized, and a strong ambassador of K2M’s values, mission, and culture.
Responsibilities (subject to change, modification as needed) are as follows, but not limited to:
- Support K2M’s mission, values, and long-term vision across all interactions and decisions, including leadership, mentoring, and cross-functional collaboration.
- Serve as the PIC and primary point of contact for key clients, ensuring strong relationships and long-term partnership value.
- Identify, pursue, and support new business opportunities, ensuring a robust project pipeline for assigned markets.
- Collaborate with K2M leadership to market technical expertise and design capabilities to clients through presentations, proposals, and strategic discussions.
- Support cross-functional coordination to advance the OneK2M vision and align project and client initiatives with organizational goals.
- Maintain active involvement in industry, professional, and community organizations to enhance K2M’s reputation and visibility.
- Partner with marketing teams to develop collateral, proposals, and outreach campaigns that support business development objectives.
- Provide senior-level project oversight, including visioning, design direction, and critical success factor management.
- Monitor project performance, scope adherence, budgets, schedules, and quality to meet client expectations.
- Conduct project kick-offs, client meetings, and post-project reviews to ensure alignment and continuous improvement.
- Support contract review, risk mitigation, and resolution of project challenges.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
