Key Responsibilities
- Coordinate inbound and outbound shipments to ensure on-time delivery.
- Liaise with freight forwarders, transport providers, warehouses, suppliers, and customers.
- Manage third-party warehouse operations and coordinate inbound, outbound, and inventory activities with warehouse service providers.
- Prepare and review shipping documents such as invoices, packing lists, bills of lading, and customs paperwork.
- Track shipment status and provide timely updates to stakeholders.
- Investigate and resolve shipping delays, damages, shortages, and documentation discrepancies.
- Maintain accurate records in ERP or spreadsheet tracking systems.
- Ensure compliance with company policies, safety standards, and import/export regulations.
- Support cost control by comparing freight options and identifying process improvements.
- Prepare logistics reports on delivery performance, inventory status, transport costs, and service issues.
- Check freight and/or other logistics invoices and tally with Finance Department for payment.
- To execute and perform other tasks assigned by superior.
Education/Experience/Skills:
- Diploma or degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum 3 years of experience in logistics, shipping, warehousing, or supply chain operations.
- Familiarity with shipping documentation, freight coordination, and inventory processes.
- Knowledge of import/export procedures and customs requirements is an advantage.
- Proficiency in Microsoft Excel and ERP
- Strong organizational, problem-solving, and communication skills.
- Flexible, can adapt to changing priorities and business requirements.
- Good customer relationship management skills.
This job description is not intended to cover every detail, or every aspect of the job identified. Other duties may and will be assigned based upon the workload and needs of the department.
