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    KA

    Kardex Systems UK Ltd.

    Logistics & Supply Chain

    ๐Ÿ› ๏ธ Technician โ€“ Field Service Intralogistics AutoStore UK

    Hertford, United KingdomRemoteFull-timePosted 1mo ago
    All Kardex Systems UK Ltd. jobs

    Job description

    As a Service Technician you provide technical support for AutoStore products, applications and servicesolutions to our customers in UK.
    You will act as a brand ambassador by modelling the Kardex Core Values in every interaction with customers & colleagues and be the face of the Life Cycle Service department at our customer sites across the region, mainly greater Birmingham to Midlands.
    In this important role you must prove to be flexible and willing to commit the time and effort necessary to meet our customersโ€™ needs ensure customer satisfaction and loyalty during every interaction.
    The questions we will ask you straight away:
    - Do you speak English fluently?
    - Do you have the legal right to live and work in the UK?
    - Do you have a valid UK driving licence and are you comfortable travelling to customer sites?
    - Are you comfortable and able to work at heights?

    Your tasks

    • Perform preventative and corrective maintenance on AutoStore systems, including remote diagnostics and troubleshooting of PLC and basic software issues.

    • Deliver high-quality service within agreed timescales, including customer training, on-call support and technical advice.

    • Act as a trusted advisor by promoting and supporting AutoStore products and services, while identifying business opportunities and generating leads.

    • Maintain accurate administrative records, including service reports, customer feedback and spare parts inventory management.

    • Represent the company professionally at all times, ensuring compliance with health and safety regulations and contributing positively to team success and continuous improvement.

    Your profile

    • Good general standard of education and background as Mechanic/ Electronic / Electrical Engineering

    • Valid UK driving licence

    • CompTIA A+ of similar experience

    • Experience in field customer service

    • Familiar with diagnostic methods

    • Basic computer skills

    • Technical / mechanical / electronic experience

    • Experience with interfacing and integrating of mechatronic machines into software systems like warehouse management and ERP

    • Experience in industrial communication (Field bus, Ethernet, etc.)

    • Understanding the importance onsite health and safety

    ๐ŸŽ What We Offer

    ๐ŸŒ Long-term prospects in a stable, growing international company with exciting development opportunities and a future-oriented working environment.

    ๐Ÿค Strong support through a great team spirit, thorough onboarding and extensive training at our own Academy online. Plus: Employee Assistance Programme.

    โฐ Flexible working hours, flexitime account and annual leave according to local labour rules.

    ๐Ÿ’ถ Attractive salary, company pension scheme, insured benefits.
    Extras include:
    โœจ Corporate Benefits
    โœจ Company & team events
    โœจ Company vehicle for private use
    โœจ Health management

    ๐Ÿš€ Ready to Join Us?

    Then please send us a compelling application via our career portal โ€“ including your earliest start date and salary expectations.

    Applying takes just 2 minutes.

    ๐Ÿ“ž Questions? Iโ€™m here for you:
    Veronika Wieland-Kolumban
    ๐Ÿ“ฑ 0049151 2054 2770

    ๐Ÿ’ฌ WhatsApp:
    https://wa.me/message/YIKJIXTYGJUNJ1

    Weโ€™re excited to hear from you! ๐Ÿ™Œ๐Ÿ’™๐Ÿค

    Job details are sourced from the employer's original posting.

    Open job posting
    KA

    About the company

    Kardex Systems UK Ltd.

    Kardex Systems UK Ltd. is a provider of automated storage and retrieval systems.

    View all Kardex Systems UK Ltd. jobs
    Industry
    Logistics & Supply Chain
    Open roles
    4

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