About Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.
At Kaseya, we don't just raise the bar. We build it.
Job Description
To enhance the global services team, we are hiring a Service Consultant with strong and proven customer experience in the IT market to be based in our Medellin, Colombia office. This position is responsible for successful consulting project delivery in support of both internal and external customers. This role can take on many aspects from acting as a technical lead for solution implementations to providing best industry practices to customers on new products for their business. This role will work closely with Project Management to support all consulting services, as well as Product Management and Support to provide best in class service for our customers. A successful candidate is expected to maintain a professional, courteous and customer service focused attitude at all times.
If you are an overachiever with proven Information Technology experience who thrives in a fast-paced environment, we want to speak with you.
Experience/Qualifications
Responsibilities
Non-Technical Skills Requirements
Excellent oral, written communication and presentation skills using products such as PowerPoint and Excel.
Strong attention to detail with data-centric approach
Self-motivated, decisive, with the ability to adapt to change and competing demands.
Proven team player
Demonstrate the ability to present complex technical material to both technical and non-technical customers.
Preferred Skills / Certifications
Bachelor’s degree in computer science or equivalent experience
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Kaseya is a leading provider of IT management software for managed service providers (MSPs) and small to medium-sized businesses (SMBs). Their platform offers a comprehensive suite of tools for remote monitoring and management, security, backup and disaster recovery, and business automation.