We are looking for a Citrix Support Specialist who will provide technical assistance to users using Citrix XenApp.
- 7+ years of working experience in Citrix environment
- Good Communication and interpersonal skills
- Very Good Citrix and VDI Experience with ability to manage end user issues.
- In depth Understanding and excellent troubleshooting skills in Citrix XenApp (version 4.x 6.x and 7.x), Store front and other Citrix Components.
- Should be able to handle Problem Management calls, issue identification and Root Cause analysis.
- Should have extensive knowledge in Citrix Printing & knowledge on third party printing products.
- Must have very good knowledge in Edge sight configuration, Reporting & analyzing the reports.
- Knowledge on supporting tools and technologies like Packaging, Appsense, Active Directory is desired
- ITIL expert, well hands on experience to manage Incident, Service Requests, Change and Problem Management.
- Apart from Citrix XenApp, understanding of other core Citrix Components with related to Microsoft Technologies like Active Directory, GPO and TS/RDS is Mandatory.
- Should have very good knowledge in Application Streaming, App sense & App-v.
- Ability to support and Manage Very Large Citrix Farm, 2000+ concurrent users Set-up running on VMware.
- Must have knowledge on Provisioning services.
All your information will be kept confidential according to EEO guidelines.
