This is an IVR specific position. Minimum of three (3) years of in-depth core applications work experience in IVR development (Genesys IVR Developer or other Genesys framework Certifications would be a plus).
- Minimum of three (3) years of in-depth core applications work experience in IVR development (Genesys IVR Developer or other Genesys framework Certifications would be a plus)
- Minimum of seven (7) years software development experience (in multiple environments) employing formal software development methodologies
- Bachelor’s Degree in Computer Science, Information Technology/Management Information Systems (or equivalent)
- Extensive knowledge of the following, but not limited to:
- IVR Platform: Genesys Voice Portal, Nuance ASR (or equivalent voice portal platform)
- Development languages: Genesys Composer, VXML, Java, JavaScript, C#, WebServices (WCF/SOAP)
- Voice Recognition and Design: Nuance Dialog Modules, GRXML, VUI-design o Databases: MS SQL, Oracle o Other: IIS Web Servers (or equivalent), Subversion version control
All your information will be kept confidential according to EEO guidelines.
