Clinical Services Supervisor

Clinical Services Supervisor

Covering Montgomery and Berks Counties, PA Full Time, Monday through Friday

Hybrid In-Office / In-Field / Remote

KenCrest is seeking a Clinical Services Supervisor to provide leadership and coordination for person-directed, trauma-informed clinical services supporting adults with intellectual and developmental disabilities across community settings. This role supervises and develops a multidisciplinary team, provides consultation on complex clinical needs, and ensures that assessments, recommendations, documentation, and service delivery reflect evidence-based practice, regulatory standards, and meaningful outcomes.

Working closely with operational leaders, families, direct support teams, and other stakeholders, the Clinical Supervisor helps translate clinical recommendations into practical, sustainable supports that promote dignity, self-determination, safety, inclusion, resilience, and quality of life. The position requires integrity, sound judgment, emotional intelligence, clear communication, collaboration, systems thinking, accountability, and a commitment to continuous learning and improvement while representing KenCrest with internal and external partners.

Essential Functions of Position:  

·       Provide clinical supervision, consultation, coaching, and professional development to multidisciplinary clinical staff, promoting high-quality services, professional growth, and accountability.

·       Maintain expectations for clinical quality, documentation, service delivery, and person-centered practice.

·       Develop staff capability through mentorship, coaching, performance feedback, and leadership development.

·       Partner with operational leaders to ensure clinical recommendations are practical, integrated, and effectively implemented across service settings.

·       Promote trauma-informed, resilience-focused, and Polyvagal-informed approaches across clinical services and support environments to strengthen resilience, self-determination, adaptive coping skills, and overall quality of life.

·       Foster environments that promote trust, predictability, autonomy, belonging, and meaningful participation for individuals served and staff.

·       Monitor clinical outcomes, productivity, utilization, and caseload performance to support service quality and operational effectiveness.

·       Ensure compliance with applicable regulatory, payer, accreditation, licensure, and organizational requirements as well as organizational policies, professional standards, and best practices.

·       Support licensing reviews, corrective action plans, and continuous quality improvement initiatives.

Qualifications:

• Master's Degree or higher in Clinical Services Related Field (Social Work, Psychology, Counseling, Behavior Analysis, Occupational Therapy, Speech-Language Pathology, Human Services, Rehabilitation Sciences, etc.)
• Clinically Licensed or license eligible with intent to pursue within one (1) year
• Minimum five (5) years of clinical experience supporting individuals with intellectual and developmental disabilities, autism spectrum disorder, behavioral health needs, or related populations
• Experience working in community-based, waiver-funded, residential, or long-term services and supports settings
• Experience with quality assurance, program development, and regulatory compliance
• Minimum two (2) years of supervisory or leadership experience

IND123

Annual