Employment Support Specialist

This mobile role involves traveling between our employer partner's four locations in Northeast Philadelphia, West Philadelphia, Aston, and Allentown, as well as any future employer sites. As an onsite job coach, you will work closely with employees with disabilities, supporting them in navigating their job responsibilities, adapting to workplace culture, and overcoming any challenges they face. You’ll be their champion and resource—helping them gain the skills and confidence they need to succeed.

At the heart of this role is your ability to foster an inclusive, supportive environment. Embedded within our employer partner's company, you will collaborate closely with them to ensure accessibility, promote workplace accommodations, and create opportunities that enable individuals with disabilities to thrive. By working hand-in-hand with both the employer and other team members, you will contribute to an inclusive workforce where everyone has an equal opportunity to succeed.

If you’re looking for a role that combines leadership, collaboration, and an unwavering commitment to supporting others, this is the perfect opportunity for you to make a lasting impact.

Some Key Responsibilities:

• Deliver on-site supported employment services to assist individuals in the InVEST Project as they are hired, onboarded, and trained in permanent positions.

• Collaborate with the Individualized Resource Team (IRT) to develop and implement customized support for participants.

• Provide job coaching to help participants acclimate to their worksite, complete job tasks, and develop workplace etiquette.

• Identify and implement accommodations, assistive technology, and job aids tailored to individual needs.

• Promote universal design and develop natural supports based on each participant’s abilities.

• Attend IRT meetings and track participant progress until job stability is achieved.

• Collect data and maintain required records to monitor progress and report outcomes for the InVEST Project.

• Use digital tools for remote coaching to support on-the-job success.

• Act as a liaison between stakeholders, including employers, team members, and families, to ensure effective communication and resolve challenges.

• Coordinate training, accommodations, and services, and ensure participants’ needs are met while promoting a supportive work environment.

Qualifications:  

• Bachelor’s Degree preferred.

• 3 years’ experience in Supported Employment services required

• Driver’s License and a clean driving record required

• Must have access to reliable transportation for example a personal vehicle

• Candidates must be ACRE certified OR have their Certified Employment Support Professional accreditation from APSE.

• Experience in Customized Employment and Self-Employment supports required

• Have and maintain numerous business and community contacts.

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