Overview
Logistics Coordinators serve as a liaison between the broker, client, carrier, shipper, and receiver. They are responsible for developing and maintaining relationships with all parities to provide excellent customer service.
Responsibilities
- Quickly provide rate quotes to customers
- Work directly with customers on quotes and negotiate pricing for services.
- Receive and process shipments according to customer needs, shipment entry, tracking and follow up
- Manage daily load activities through discussion with customers and carriers to ensure excellent customer service
- Contact assigned existing and potential customers to develop customer and carrier relations
- Generate business through cold calls, qualified leads from existing customers, and account representatives
- Research provider performance problems and provide feedback that facilitates resolution
Qualifications
- 2-3 years brokerage/logistics experience
- Strong teamwork, initiative, and customer service skills
Benefits
- Stable and growing organization
- Competitive yearly pay starting at $45k
- Professional, positive and people-centered work environment
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
sales, account manager, customer interaction, transportation, trucking, LTL, culture, family oriented, operations sales
