Overview
We Are Kemin
We are visionaries who see things differently and are inspired by the world around us. We have been dedicated to using applied science to improve the quality of life for over half a century. Committed to feed and food safety, Kemin maintains top-of-the-line manufacturing facilities where over 500 specialty ingredients are made for humans and animals in the global feed and food industries, as well as the health, nutrition, and textile markets. We provide product solutions and options to customers in more than 120 countries.
A privately held, family-owned and operated company, Kemin has more than 3,000 global employees including manufacturing facilities in Belgium, Brazil, China, India, Italy, Russia, Singapore, South Africa and the United States.
Role Purpose:
Lead regional technical services capability, coordinate Technical Service Managers, strengthen customer-facing technical support, and connect technical activities with KAA business strategy and growth priorities.
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Responsibilities
1. Leadership of Regional Technical Services
- Lead and coordinate KAA Technical Service Managers across the region.
- Ensure aligned activities, effective communication, and regular engagement within the TSM community.
- Conduct regular TSM meetings and reinforce clear technical service priorities
2. Technical Capability Development
- Assess technical competency of sales managers and country technical managers.
- Develop and manage technical training programs for sales teams, new hires, and non-customer-facing staff.
- Support Product Technical Training 2.0 as part of KAA strategic people and organization initiatives
3. Regional Technical Support and Customer Engagement
- Strengthen KAA technical support across key markets and customers.
- Support commercial teams through customer visits, technical input, and technical problem-solving.
- Maintain an active list of Key Opinion Leaders and support engagement plans.
4. Trials and Scientific Validation
- Oversee and conduct regional technical and field trials with scientific rigor.
- Review trial protocols before execution and monitor trial milestones, outcomes, and next steps.
- Translate trial outcomes into commercially useful insights where appropriate.
5. Strategic and Commercial Support
- Contribute to execution of relevant KAA strategic plan tactics.
- Support SMART REACH and other growth-oriented commercial programs.
- Elevate Kemin technical credibility through industry presence, presentations, and expertise sharing.
6. Technical Advisory Council and Innovation Support
- Identify and engage regional KOLs for technical advisory support.
- Conduct VOC with R&D to review the innovation pipeline.
- Support pre-launch brainstorming with Product Managers and Technical Services for new product launches.
Qualifications
- Education: At least MSc, or DVM in Animal Science, Animal Nutrition, Veterinary Science, Feed Science, or related field. Advanced degree such as PhD preferred.
- Experience: 10+ years in animal nutrition, technical services, technical sales, or feed additive industries, including regional leadership experience.
- Technical Expertise: Strong knowledge of animal nutrition, feed additives, technical trials, and customer technical support.
- Leadership: Proven ability to lead and develop regional technical teams and work cross-functionally with Sales, Marketing, Product Management, R&D, and CLS.
- Commercial Acumen: Ability to translate science into customer value propositions and support business growth initiatives.
- Communication: Excellent presentation, training, technical writing, and customer engagement skills.
- Travel: Willingness to travel extensively across Asia Pacific to support customers, trials, training, and strategic projects.
Preferred Attributes
- Strategic and commercially minded
- Strong customer focus
- Influential leader and collaborator
- Results-oriented with excellent problem-solving skills
