Guest Room & Turndown Service: Clean, sanitize, and service assigned guest rooms, late check-outs, and turndown services—including bed-making, dusting, vacuuming, and bathroom replenishment.
Area & Equipment Maintenance: Maintain cleanliness of guest corridors, service pantries, and public floor areas while keeping housekeeping trolleys and tools well-stocked, sanitized, and organized.
Room Inspection & Defect Reporting: Inspect room fixtures, furniture, and electronic amenities during cleaning, reporting any maintenance defects or room status discrepancies promptly to supervisors.
Guest Relations & Lost and Found: Provide warm, attentive assistance for guest inquiries and requests, and immediately report and log all Lost & Found items and unusual incidents.
Shift Handover & Cost Control: Maintain accurate daily assignment records, report follow-up tasks at shift end, and manage cleaning chemicals and guest amenities responsibly to minimize wastage.
Guest Room & Turndown Service: Clean, sanitize, and service assigned guest rooms, late check-outs, and turndown services—including bed-making, dusting, vacuuming, and bathroom replenishment.
Area & Equipment Maintenance: Maintain cleanliness of guest corridors, service pantries, and public floor areas while keeping housekeeping trolleys and tools well-stocked, sanitized, and organized.
Room Inspection & Defect Reporting: Inspect room fixtures, furniture, and electronic amenities during cleaning, reporting any maintenance defects or room status discrepancies promptly to supervisors.
Guest Relations & Lost and Found: Provide warm, attentive assistance for guest inquiries and requests, and immediately report and log all Lost & Found items and unusual incidents.
Shift Handover & Cost Control: Maintain accurate daily assignment records, report follow-up tasks at shift end, and manage cleaning chemicals and guest amenities responsibly to minimize wastage.
