The Housing Services Program Assistant serves as a first point of contact for clients, responsible for triaging inquiries, scheduling appointments, and clearly explaining program policies and procedures. The position provides information and appropriate referrals, supports accurate data entry and reporting, and completes a variety of administrative tasks to ensure efficient program operations. This role requires regular interaction with the public and a strong commitment to delivering professional, responsive, and client-centered service.
Job details are sourced from the employer's original posting.
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KVCAP is a non-profit community action program which has been providing services to the people of Kennebec and Somerset counties for over 40 years. We offer a variety of services geared towards helping our clients achieve economic and social self-sufficiency. Each year, thousands of residents access KVCAP services to assist them in their struggle to overcome the barriers of poverty. Many of our services are available to people of all income levels.