Position Summary:
The Project Services Specialist is responsible for assessing clients’ housing needs. This position estimates and oversees work for HEAP/Weatherization, DOE and other associated Energy and Housing Programs, and provides client education about energy conservation and other housing-related issues. This position is responsible for scheduling and conducting Weatherization Contractor Meetings and the oversight of subcontractors performing tasks in these programs.
Essential Duties
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Responsibilities:
- Itemizes necessary materials and procedures from the work plan per the results of the initial inspection and writes up work orders for appropriate supplier, crew, or contractor.
- The following tasks are performed during the initial inspection; blower door, CO tester, manometer and pressure pan tests.
- Completes Weatherization and other energy/housing related projects for the quality and completeness of work, compliance with program guidelines, client satisfaction and completeness of paperwork.
- Communicates effectively with contractors through on-site visits to answer questions, authorize written change orders, re-works, and ensures all work being performed meets established program specifications and quality standards.
- Trains and provides technical assistance, as needed, to contractors in material installation techniques for solving routine and non-routine installation problems.
- Ensures sufficient billable units are completed monthly in all assigned programs to meet program goals, ensuring all units meet quality standards and program rules, set forth by funding sources.
- Completes the annual DOE contractor bid process by working with Operations Manager to ensure the task codes are accurate and complete.
- Administers the contractor pre-bid meetings and makes recommendations on appropriate contractors for the program.
- Keeps well informed regarding weatherization and rehabilitation techniques, energy saving measures, heating systems and applicable codes.
- Inputs data entry and has oversight of weatherization jobs into the Energy Modeling Software that is assigned by our funding agency.
- Works cooperatively with staff from other Community Action Programs, Community Development personnel, Advisory Boards, code enforcement officers and other municipal officials.
- Ensures clients are provided information and education regarding services supplied by the Energy & Housing Services Department and any other energy-related information that is pertinent to the client’s well-being.
- Assists with the client complaint process, investigating complaints and assuring that they are resolved in a timely fashion.
Benefits:
- Paid holidays.
- Bi-weekly accrual of Paid Time Off.
- Participation in an employer sponsored retirement plan.
- Choices of health, life, dental, vision, and disability insurance options.
