The Patient Services Specialist performs routine front-end clinical operational activities, such as registering/checking in patients, cashiering, gathering and providing appropriate information, collecting co-pays, and answering the phones under the direction of more senior Care Center staff. This position will additionally schedule and confirm patient appointments as needed. The incumbent will interact with patients, families, clinicians, administrative staff, and third-party payers and provide customer service in a courteous and professional manner.
EDUCATION:
High School diploma, GED, or equivalent required.
EXPERIENCE:
Experience in customer service, administrative support, or other related area preferred.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Kennedy Krieger Institute is a non-profit organization dedicated to improving the lives of children and adults with disorders of the brain, spinal cord, and musculoskeletal system.