Clinical Quality Improvement & Patient Safety Specialist - Quality Management - Full Time

Position Title: Clinical Quality Improvement/ Patient Safety  Position Code: CQPaSafRN-8030

Department: Quality Management Oracle Title: Click here to enter text.

Reports to: Patient Safety Officer/Manager Safety Sensitive: ☒  Yes            ☐  No

Exempt Status: ☒  Yes     ☐  No

Qualified candidates must have a Bachelors of Science in Nursing or Bachelors degree in a healthcare related field and a minimum of 2 years of experience in Quality Improvement.  

Position Purpose:

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.

Key Responsibilities

• Tracks outcomes of patient safety improvement initiatives ensuring they are measurable, sustainable and aligned with organizational goals

• Help drive performance improvement across functional teams to ensure effective communication and completion of project requirements

• Utilizes quality and safety improvement tools such as PDCA and A3 to design, develop, implement and track patient safety initiatives

• Supports post-implementation monitoring to validate sustained process improvement

• Establish and/or revise procedures necessary for successful implementation of the Quality Improvement program

• Create long-term and short-term plans, including setting targets for milestones, identifying and managing risk, and adhering to deadlines

• Facilitate and track program pilots as deemed necessary

• Designs reports and visual dashboards that clearly communicate trends, outcomes and opportunities

• Participates in development and maintenance of numerous quality and safety dashboards and scorecards

• Provides regular progress updates on patient safety initiatives to Senior Leadership and Quality & Patient Safety Council

• Work with Analytics teams to design data reporting around the program’s performance, and clinical and financial outcomes

• Collaborates with leadership to develop and spread learnings via Safety Alerts, Advisories and key learnings based on best practices and process improvement initiatives

• Work with different teams to gather requirements, design program details, and present outcomes

• Utilizes trends from safety reports, patient safety rounds and other sources of patient safety data to focus on areas for further analysis and improvement opportunities

• Performs other duties as assigned to support overall effectiveness of department and organization.

Qualifications

Education:

• Bachelors of Science in Nursing or;

• Bachelors degree in a healthcare related field

Experience: 2+ years of experience in Quality Improvement

Certification: Certified Professional in Patient Safety (CPPS) within 2 years of hire

License: Current, valid RN license or Arizona allied health license, if applicable

Knowledge, Skills, and Abilities:

• Leadership skills to delegate tasks and motivate team members to collaborate on projects

• Ability to analyze and plan for cost and risk within projects

• Help drive performance improvement across functional teams to ensure effective communication and completion of project requirements

• Ability to make important decisions under pressure

• Ability to handle multiple competing priorities; utilize resources effectively

• Ability to inspire effective teamwork and motivate staff

• Ability to lead by example and to encourage team members to seek solutions

• Self-motivated and excellent problem-solving skills

• Strong interpersonal skills

• Manage and monitor clinical quality studies

• Ability to work independently

• Ability to develop dashboards, scorecards and key performance indicators

• Excellent computer skills

Preferences

Education:

• Masters degree in healthcare related field

Experience: 3+ years of experience in Process Improvement or Patient Safety

Certification: N/A

License: N/A

Knowledge, Skills, and Abilities: N/A

Special Position Requirements

Exposure Category III: Expected duties do not have potential for exposure to blood, body fluids or tissues.

Work Requirements

• Visual acuity, ability to sit at a computer for up to five hours a day, and minor lifting, up to 25lbs