Key Accountabilities
Cancer patient pathway coordination
- Responsible for administrative coordination and sequencing of the clinical pathway for a range of cancer patients at various stages in their cancer journey.
- The post holder is expected to co-ordinate and organize, clinical interventions and activities for the patient across directorates and multiple clinical services; and respond to variations in the plan accordingly.
- For each patient, to understand current and future requirements; and then to take proactive steps through current action and planning, to ensure this pathway is maintained.
- To ensure the progress of patients’ journeys with all members of the cancer MDT (Consultants, Nursing etc).
- Where personal intervention is unsuccessful, identify through the escalation policy to the DCNO any deviation from the expected pathway promptly to allow corrective action to be achieved.
- Help arrange appointments for consultations and support services.
- To communicate alteration to planned appointments directly to patients.
- Deal with non-clinical queries from general practitioners and members of the multidisciplinary team.
- Assess the medical, emotional, and social needs of cancer patients.
- Support patients and their families to understand their problems and the resources available to them.
- Act as a “link” between patients and all other care providers.
- Coordinate access to other cancer support staff, including psychologists, dietitians, and physicians.
- Educate eligible patients about appropriate research studies.
- Coordinate discharge planning with the patient, their family, consultant and other services.
- Work with patients and family members to ensure discharge instructions are understood and followed.
Multidisciplinary Team Coordination
- Facilitate and coordinate the functions of the multidisciplinary team (MDT) meetings with the various representatives from Gastroenterology, Breast and Oncology clinics.
- Provide administrative support for specialist MDT meetings.
- Liaise with clinical and administrative staff across directorates to develop schedules of patients to be discussed at MDT meetings.
- Implement systems to ensure that the information necessary for effective team functioning is available at each meeting.
- Attend each MDT and facilitate the use of video conferencing equipment as needed.
- Ensure actions plans are produced and recorded for each patient discussed at the MDT meetings and communicate this information to the relevant consultant within 24 hours.
- Be responsible for and ensure that any appropriate follow-up actions from MDT meetings are carried out as identified by clinical teams.
Quality, Safety and Data Management
- Always maintain a genuine learning culture with a clear message of safe care.
- Work collaboratively with clinical governance to ensure adequate management of clinical risk and improvements in quality and safety.
- To ensure that administrative and clerical functions are carried out to the highest quality standards and promptly.
- To generate and provide monthly reports to the DCNO for Clinical Governance purposes.
- To identify to the DCNO any areas of concern regarding the systems that allow the MDT to function effectively.
- To identify potential solutions to ongoing problems and be proactive in implementing solutions.
- To propose to clinical teams’ changes in the overall pathway that would benefit patients care, and work with the team to implement these changes.
- To bring to the attention of DCNO any concerns surrounding the validity or appropriateness of data being collected.
- To provide data to monitor patient progress through the systems.
Education & Qualification
- UAE Medical Health Authority License (DHA)
- Bachelor’s degree in nursing or Degree in Nursing (minimum two years course duration) And Registration as a Registered Nurse from Canada, USA, UK, Ireland, South Africa, New Zealand, and Australia.
Experience
- Has worked within an appropriate service environment within the last 2 years
Training & Knowledge
- Good Computer knowledge
- Resuscitation Certificate as per the specialty & Demonstrable ongoing and active CPD
- Awareness and understanding of KCH policies and KCH initiatives.
- Highly self-motivated – Possesses high internal work standards, sets themselves and helps others to set attainable goals; wants to do things better, to improve, to be more effective and efficient; measure progress against target
- Flexibility – Able to adapt to ensure achievement of objectives within constantly changing situations and environments
- Leadership and communication skills commensurate with leading teams, improving practice, driving continuous professional development, and working effectively as part of a multi-professional / multi- agency team.
- Problem solving skills – able to respond to unexpected issues and provide first line response and to identify appropriate sources of secondary support.
- Ability to maintain professional and personal credibility across all staff groups
- Multi-tasks well in a fast-paced workplace.
- Provides excellent patient care
