Manager, Student Support

Position Overview:

The Manager, Student Support provides regional leadership and oversight for School Counseling, Section 504, ESOL, student well-being and mental health supports, crisis response, and student and family support partnerships. This position is year-round.

The Manager serves as a consistent regional resource for counselors and school leaders by providing guidance, coaching, resources, and problem-solving support while developing clear and consistent systems across campuses. Through this work, the Manager helps ensure students have access to the academic, social-emotional, and individualized supports they need to be successful.

Specific Position Duties:

School Counseling & Student Support

• Coach and support school counselors across campuses.

• Strengthen consistent counseling practices and student support systems.

• Help schools problem-solve barriers impacting student success and well-being.

Student Wellness & Crisis Support

• Support student mental health, wellness, and early-intervention efforts.

• Help coordinate counseling and resources during grief, crisis, or other significant student needs.

• Connect schools and families with appropriate community resources and supports.

Section 504 & ESOL

• Provide regional guidance and support for Section 504 and ESOL programs.

• Support consistent documentation, services, accommodations, and compliance.

• Provide schools with practical tools, training, and resources.

District & Community Partnerships

• Serve as a regional contact for DCPS and community partners related to student support.

• Help schools understand and implement district guidance and requirements.

• Strengthen partnerships and resources available to students and families.

Regional Testing Support

• Support regional coordination of state, district, and school-based testing.

• Provide guidance and problem-solving support to school testing coordinators.

• Help ensure appropriate student accommodations are planned and implemented.

Collaboration & Continuous Improvement

• Partner with school and regional leaders to strengthen student support systems.

• Identify trends, needs, and opportunities for improvement across campuses.

• Elevate significant concerns to the Director of Student Services

Required Qualifications

• Bachelor’s degree in Education, School Counseling, Social Work, Psychology, or a related field.

• At least 3 years of experience in school counseling, student services, student support, or a related area.

• Experience supporting students, families, and school-based teams.

• Experience with Section 504 and ESOL compliance, including documentation, monitoring, and implementation requirements.

• Experience supporting or coordinating state, district, or school-based testing.

• Strong communication, organization, problem-solving, and relationship-building skills.

• Ability to coach and support staff while managing multiple priorities across campuses.

• Ability to use student and program data to identify needs and improve support.

Preferred Qualifications

• Master’s degree in School Counseling, Education, Social Work, Psychology, Educational Leadership, or a related field.

• Florida School Counselor certification or other relevant professional certification.

• Experience leading, coaching, or developing school counselors or student support staff.

• Experience supporting student mental health, crisis response, or community-based services.

• Experience working across multiple schools or in a district, regional, or network-level role

Compensation 

• The annual salary for this position starts at $53,000

• Individual level health benefits, including medical, dental, and vision

• Individual short-term and long-term disability insurance

• 403(b) retirement program with a company match

• To support professional practice and growth, all teachers and coaches receive individualized coaching and professional development

*Please note offerings are subject to change.

APPLY

To join the 2026–2027 candidate pool, please complete the online application and upload a resume via our job board. No applicants will be considered that submit resumes through other job postings. Link to job board here: https://careers.smartrecruiters.com/KIPP/jacksonville

When submitting your application, you may indicate any preferred school locations. If and when a position opens, candidates from the pool will be considered for interviews based on fit and qualifications.

If selected for an interview and extended an offer, your compensation, school placement, and other terms will be outlined in writing.

If you're a current KIPP Jax team member, you should:

1) Inform your current manager of your interest in the role and

2) Complete the online application

QUESTIONS
If you have questions about positions at KIPP Jacksonville, please email LaShawnda Anderson at [email protected]. Please understand that resumes and/or cover letters are not accepted via email and you will be redirected to apply via the website.

KIPP Jacksonville Public Schools is committed to a policy of equal treatment for all individuals applying for employment at our schools. KIPP Jacksonville does not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation or national or ethnic origin.