Overview
Responsible for diagnosing problems and performing complex and/or major mechanical repairs on the customer’s vessel, at dock or sea on customer’s equipment including engines, engine components, propulsion systems, electronics and subassemblies.
Responsibilities
- Accurately troubleshoot and diagnose all problems with customer's equipment.
- Identify and order parts necessary to complete repairs and routine maintenance.
- Perform complex and/or major repairs on customer's equipment. Replace parts and equipment as necessary.
- Perform routine maintenance on equipment according to established guidelines and schedules.
- Complete all work orders and time sheets in a legible, accurate and timely manner.
- Maintain a clean and safe work environment.
- Perform all work in accordance with established quality standards and safety procedures.
- Assist lower-level Marine Field Service Technicians in completing work assignments as necessary.
Qualifications
- The trait of being dependable and trustworthy.
- Ability to utilize the available time to organize and complete work within given deadlines.
- Ability to communicate in writing clearly and concisely.
- Ability to communicate effectively with others using the spoken word.
- Ability to take care of the customers’ needs while following company procedures.
- Ability to utilize laptop computers and portable diagnostic tools required.
Education/Experience:
- High School Diploma or General Education Degree (GED) and three to seven years related experience required.
- Clean driving record and valid Driver’s License required.
Computer Skills:
- Basic computer navigation and utilization skills required. Proficiency in Microsoft Office applications (Word, Excel, Outlook) preferred.
Certificates & Licenses:
- Technical certification in automotive and/or diesel engine repair required. Prior experience with diesel engine repair and rebuild required.
Physical Activities & Requirements:
- Vision (Near, Distance, Color, Peripheral, Depth Perception)
- Sense of Smell
- Sense of Touch
- Ability to wear Personal Protective Equipment (PPE) as required by the position, location, and/or customer.
Working Conditions:
- Work at various customers' place of business outside and/or in a shop environment
