Influencer Service Lead (with HR experience)

<p style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">Role

Overview:

</strong></p><p style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">This is a <strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">full-time, strictly on-site position</strong> based in Binondo. You will own our influencer marketing campaigns while using your HR background (Recruitment & Employee Relations) to source talent, handle contract dynamics, and oversee remote support staff and creators.</p><p style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><br style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "></p><p style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">Key

Responsibilities:

</strong></p><ul style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><li style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">Influencer Strategy & Execution:</strong> End-to-end management of creator partnerships, campaign briefs, product distribution, and performance tracking (conversions, engagement, EMV) across TikTok, Instagram, and Facebook.</li><li style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">Recruitment & Talent Acquisition:</strong> Source, interview, negotiate with, and onboard influencers, content creators, and external agency contacts using structured recruitment practices.</li><li style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">Remote Employee Leadership:</strong> Manage, monitor, and maintain high performance among remote employees, virtual assistants, or external contractor teams.</li><li style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">Employee Relations (ER) & Compliance:</strong> Serve as the point of contact for contractor/creator disputes, contract enforcement, rate negotiations, and maintaining strong professional standards.</li><li style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">On-site Coordination:</strong> Collaborate daily with Klaiya’s in-house team at our Binondo office to keep campaigns aligned with company goals.</li></ul><p style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><br style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "></p><p style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">Requirements:</strong></p><ul style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><li style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">Work Setup:</strong> Ability to work <strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">100% on-site</strong> at our Binondo, Manila office (Monday to Friday).</li><li style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">HR

Experience:

</strong> Professional background in <strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">Human Resources</strong>, with demonstrated focus on <strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">Recruitment / Talent Acquisition</strong> and <strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">Employee Relations</strong>.</li><li style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">Influencer Marketing:</strong> 3+ years experience driving creator campaigns, negotiating rates, and tracking marketing metrics.</li><li style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">Remote Management:</strong> Proven ability to manage and motivate remote employees or distributed contractor teams.</li><li style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, "><strong style="font-family: SSFProDisplay, -apple-system, BlinkMacSystemFont, ">Key

Skills:

</strong> Strong interpersonal communication, contract handling, dispute resolution, and organization.</li></ul>