Receptionist

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

Provide a professional, welcoming and well-run front of house service for the Leeds office, acting as the first point of contact for visitors, customers, suppliers and colleagues in person, by telephone and online. The role keeps day-to-day office operations running smoothly, including meeting rooms, refreshments, post, supplies, travel bookings and purchase orders, and supports the Facilities team with planned and reactive building activity. This is an individual contributor role focused on service quality, accurate administration, office readiness and a consistently positive first impression of Klipboard.

Key Responsibilities: 

• Provide a professional front-of-house and office support service, ensuring a welcoming and efficient experience for visitors, customers, suppliers, and colleagues.
• Welcome and host visitors, managing sign-in procedures, security requirements, and site inductions.
• Answer, screen, and direct telephone calls, while managing shared mailboxes and incoming correspondence.
• Coordinate meeting room bookings, ensuring rooms are prepared, maintained, and utilised in accordance with company guidelines.
• Manage office refreshments and catering supplies, including coffee machines, snacks, and consumables.
• Arrange business travel, accommodation, taxis, and vehicle hire through approved corporate travel platforms, including the preparation of travel itineraries.
• Support the planning and delivery of internal meetings, events, and functions, coordinating logistics and catering requirements.
• Maintain office stock levels and order supplies in line with procurement policies and budget requirements.
• Raise purchase orders and assist with invoice queries and administrative purchasing processes.
• Prepare, format, scan, file, and maintain documents and records, ensuring accuracy and compliance with company standards.
• Coordinate incoming and outgoing mail, courier services, parcels, and deliveries.
• Support office facilities management by logging maintenance issues, liaising with contractors, and coordinating repairs through the Facilities team.
• Maintain reception, meeting rooms, and shared office areas to ensure they remain presentable, stocked, and ready for use.
• Handle confidential information, visitor records, and company documentation in accordance with data protection and security requirements.
• Escalate facilities, health and safety, or security concerns promptly and ensure issues are followed through to resolution.
• Build effective working relationships with internal stakeholders, suppliers, contractors, and service providers to support smooth office operations.
• Contribute to a positive, inclusive, safe, and professional office environment that reflects company values and culture.
• Identify and support improvements to office administration processes, including the effective use of approved digital and AI-assisted productivity tools.
• Provide administrative support and undertake additional duties as required in line with business priorities and the scope of the role.

Skills, Knowledge and Experience:

Required Qualifications and Experience

Preferred Qualifications and Experience

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!

To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. 

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