Job Location: Chennai
Qualifications: Degree/Diploma in Computer Science
Years of Experience: 1-3 years
Description:
• Support and resolve IT and systems related issues reported by employees.
• Should have knowledge in Windows system, MAC, and Linux.
• Should have knowledge of Active Directory.
• Interface with other Core Services teams to solve complex issues.
• Maintain accurately and updated IT Asset Management inventory to keep track of the equipment we have.
• Firewall Management
• CCTV/Biometric/Printer Configuration and Maintenance
• Maintaining & Updating IT Security policies according to the incidence and standard.
• Provide L2 & L3 support to the technical problems faced by the users inside the premises.
• Liaise with vendors to solve the issues in IT Infrastructure if any.
• Planning & executing the preventive maintenance of the IT hardware’s.
• Creating & maintaining the IT inventory.
• Routine monitoring and pro-actively solving stopping the incident.
• Keeping all documented and updated to IT Manager to avoid one point contact bottleneck.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Knack Studios is powered by state of the art technologies in South India. Headquartered in Chennai at a 15,000 sq. ft facility and a 6000 sq. ft. facility in Hyderabad, Knack Studios offers post-production services in Sound, Color Grading, Visual Effects, Mastering and QC services, enabling clients to realize their artistic vision. We ensure physical and digital asset safety to the highest standards with the most sophisticated security system in compliance with the best content protection practices.