Location: Kohler, WI
*This is a 6-month internship. Applicants must be available from May through October.
Opportunity
Destination Kohler Food & Beverage interns will rotate around our various outlets focusing on both Front of the House and Back of the House operations. Interns will have the opportunity to see all aspects of F&B Operations including service, associate training, inventory management, associate management, operating procedures, and will have exposure to participating in projects such as menu development and specials dinning events.
Specific Responsibilities
- Monitor the restaurant floor & leading communication between FOH & BOH.
- Monitor and execute all food and beverage orders and ensure the quality and appearance of the presentation.
- Train in all positions of the restaurants in order to have a better understanding of each position including both BOH and FOH.
- Learn how to write schedules, handle cash, office reporting and Social Media.
- Assist the outlet manager with cover forecasting, scheduling, payroll & labor controls.
- Lead opening and closing procedures of assigned outlet.
- Manage inventory levels to include: daily product requisition requests, minimizing waste and spoilage, and conducting inventory counts.
- Assist department managers with any special assignments.
- Conduct pre-shift meetings for the AM & PM staff members.
- Attend weekly Food & Beverage staff meetings and/or team meetings as needed.
- Assist management with daily administrative tasks including but not limited to purchasing, ordering, invoicing, scheduling, records control and filing.
- Assist in reconciling all operational paperwork including but not limited to guest receipts and vendor invoices.
- Work with staff and management team to ensure proper cost controls and inventory levels.
- Coordinate with restaurant staff to ensure smooth operation and guest satisfaction.
- Assist with food and beverage service per the course of order.
- Observes guests and ensure their satisfaction with the food and service.
- Promptly respond to guest with any additional request.
- Help other areas of the restaurant.
- Training restaurant front of house staff.
- Assist with overseeing the dining room flow and ensuring proper distribution of assigned stations.
- Resolve escalated guest concerns.
- Create and execute special projects and assignments.
- Assist in answering telephone calls from guests.
- Perform the responsibilities of Servers, Bartenders, and Host/ess as needed.
This is a part-time position, working weekdays and weekends with shifts varying between 6:00 am and 11:00 pm.
