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    Konare Law

    Legal Services

    Operations Manager

    Frederick, United StatesOn-SiteFull-time10+ yrs experiencePosted 4h ago
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    Job description

    About Konare Law

    Konare Law is a mission-driven immigration law firm committed to excellence, innovation, and community impact. Our team values inclusive leadership, collaboration, and a results-oriented mindset. As a member of our leadership team, the Operations Manager plays a critical role in ensuring smooth internal workflows, strong team performance, and continued organizational growth.

    Position Summary

    We are seeking a highly experienced Operations Manager who has fully owned business operations and P&L performance, not simply supported them. This role requires a leader who has built teams from the ground up, driven measurable outcomes, and operated with true accountability in a high-growth, multi-location environment.
    The ideal candidate brings deep experience in immigration or legal services operations, with a strong understanding of case workflows, USCIS processes, and client lifecycle management, combined with the ability to scale systems, teams, and financial performance.

    Key Responsibilities:

    Strategic Leadership & Executive Management:
    • Represent the firm in strategic partnerships and business development initiatives
    • Partner with leadership on firm-wide strategy, growth, and expansion
    Financial Management & Accountability:
    • Own and drive full P&L performance, including revenue growth, cost control, and profitability
    • Create financial models, forecasts, and budgets to support growth and expansion decisions
    • Ensure financial accountability across departments by linking operational performance to revenue outcomes
    • Use KPIs, dashboards, and data to drive decision-making and improve performance
    Multi-Office Operations & Coordination:
    • Oversee operations across Frederick, Miami, San Diego, Baltimore, and DC offices
    • Standardize processes and ensure consistency in execution and client experience
    • Build scalable infrastructure to support continued growth
    Leadership Team Management & Development:
    • Facilitate collaboration between Legal Director, Deputy Ops Manager, Office Administrator, and HR
    • Build and scale teams from the ground up where needed
    • Establish clear accountability structures, performance expectations, and KPIs tied to outcomes
    Human Resources Strategy & Culture:
    • Partner with HR Manager on strategic workforce planning and talent acquisition
    • Foster a culture of accountability, ownership, and continuous improvement
    Technology Strategy & Systems Optimization:
    • Own firm-wide technology strategy and infrastructure decisions
    • Implement systems and automation to improve efficiency, reporting, and scalability
    • Drive process improvements across intake, case management, and client lifecycle

    Qualifications

    • 10+ years of progressive operations, business management, or COO-level leadership experience
    • 5+ years managing multi-site operations or multiple locations
    • Proven track record managing budgets of $5M+ and leading teams of 20+ people
    • Professional services industry experience required (law firms, consulting, accounting strongly preferred)
    • Experience scaling organizations from 20-50+ employees
    • Experience owning operational outcomes with real accountability and cross-functional leadership

    Education & Certifications:

    • Bachelor's degree in Business Administration, Management, Finance, or related field required
    • MBA or advanced degree strongly preferred
    • Professional certifications (PMP, Six Sigma, etc.) a plus

    Preferred Qualifications

    • Direct experience in an immigration law firm
    • Familiarity with USCIS, EOIR, and immigration case processes
    • Experience with legal practice management systems (MyCase, Clio, etc.)
    • Bilingual (Spanish/English) strongly preferred
    • Experience in high-growth environments (2x–5x scaling)

    Why Join Konare Law?

    Be part of something bigger—join our mission and grow your career in immigration removal defense.

    Health & Wellness

    • Health Insurance: 90% employer-paid premiums
    • Vision & Dental: 100% employer-paid coverage
    • Disability Insurance: Full coverage for short- and long-term disability

    Financial Security & Growth

    • 401(k): Up to 4% employer match annually

    Culture & Perks

    • Friday Lunches: Weekly team lunches on us
    • Paid Holidays: At least 10 paid holidays annually
    • Team Events: Social activities to foster team connection and celebrate wins

    Work Location: In person

    Additional Information:

    Konare Law participates in E-Verify to confirm the employment eligibility of all newly hired employees.

    Job details are sourced from the employer's original posting.

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    About the company

    Konare Law

    Konare Law is a law firm.

    View all Konare Law jobskonarelaw.com
    Industry
    Legal Services
    Open roles
    22

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