Technical Expert – Content Solutions is responsible for ensuring the stability, scalability, and continuous improvement of our enterprise content ecosystem—built on a modern CCMS platform. Candidates with experience of Adobe Experience Manager are preferred.
Technical Expert – Content Solutions blends hands-on technical execution with architectural thinking, collaborating across content, IT, and product teams to deliver multichannel, high-quality, and secure content solutions that power KONE’s customer and employee experiences.
Key Responsibilities
Platform & Ecosystem Management:
- Continuously verify the health and performance of the content ecosystem.
- Manage and execute platform upgrade activities in collaboration with Adobe Customer Success Engineers (CSE).
- Perform daily troubleshooting related to content errors, renditions, and output generation.
- Plan and execute content migration activities, ensuring data integrity and minimal downtime.
Integration & Development:
- Develop and conceptualize integrations between the CCMS and other KONE enterprise systems.
- Work with CI/CD pipelines for deployment, configuration updates, and automated processes.
- Design, update, and maintain stylesheets using DITA Open Toolkit (DITA-OT), XSLT, and CSS.
Content Architecture & Quality:
- Apply and recommend modular authoring principles to enable structured, reusable, and channel-agnostic content.
- Ensure technical quality assurance of modular content, including validation rules, metadata, and taxonomy consistency.
- Support and optimize multichannel publishing processes.
Security & Compliance:
- Incorporate cybersecurity principles and best practices into content solution designs.
- Ensure integration and support for Single Sign-On (SSO) and secure authentication.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
Job details are sourced from the employer's original posting.
Open job postingAbout the company
KONE Elevator India P.Ltd is a leading provider of elevators and escalators, offering solutions for new installations, modernization, and maintenance.