CMS & POS
Role Assistant Product Sales Manager Location Across India Number of Positions 125 Reporting Relationships Product Sales Manager Position Grade M1/M2
Drive end-to-end sales, onboarding, and portfolio growth for Merchant Acquiring (POS/EDC, Bharat QR, UPI) and Cash Management solutions (Collections, Payments, Escrow-Capital & Non-Capital Market Deals, Digital Integrations) across assigned verticals and mapped branches/relationship teams. The role combines new acquisition, solutioning & integration, and portfolio retention with strong collaboration across internal stakeholders.
Key Responsibilities:
1) Business Development & Lead Generation
- Source merchants for POS/EDC/Bharat QR/UPI and identify opportunities for CMS across assigned markets and segments.
- Work with mapped branches/RM teams to drive leads, campaigns, and product penetration and ensure smooth handover for implementation.
- Generate independent leads via references, market mapping, and networking; target priority industries/sectors with tailored propositions.
- Collections: Physical & Electronic Collections, Smart Collect/Virtual Accounts, Payment Gateway, e-NACH, BBPS, Cash, UPI.
- Payments: Physical & Electronic Payments, Dividend mandates, vendor/salary payouts, UPI payouts, Corporate Remittance
- Merchant Acquiring: POS/EDC/Bharat QR with appropriate MDR/subvention constructs.
2) Onboarding, Activation & Portfolio Management
- Coordinate with operations/implementation for seamless go-live; ensure activation and throughput (TPV/collections).
- Build deep client relationships to retain and grow wallets, cross-sell/up-sell adjacent products, and proactively resolve service issues.
3) Enablement, Training & Marketing Support
- Train and enable Branch Banking/Relationship teams to sell CMS and Acquiring products effectively.
- Conduct system demos for Potential & Existing clients; run visibility campaigns and provide marketing collaterals to drive penetration.
4) Risk, Compliance & Governance
- Ensure KYC/AML and documentation standards are met; maintain AOF accuracy and policy adherence.
- Explain chargebacks/fraud risks for all product offering and follow audit/compliance
- requirements throughout deal lifecycle.
Key Performance Indicators (KPIs)
New acquisitions: POS/QR terminals, CMS mandates
- Activation & throughput: TPV, fee realization.
- Penetration: Product adoption across mapped branches/segments.
- Portfolio health: Retention, cross-sell/up-sell, NPS/CSAT.
Risk & compliance: Zero critical audit findings; KYC accuracy.
Qualifications & Experience
- Minimum 1 year experience in sales of POS/Merchant Acquiring with a reputed bank or acquirer
- Exposure to Cash Management/GTS/CMS solutions (collections, payments, escrow, integrations) preferred.
- Graduate (BBA, BMS, BAF, BCA, B Tech, B.Sc. IT) required; MBA preferred (Engineering + MBA is an advantage)
- Proficient in MS Office (Word, Excel, PowerPoint).
- Strong written and verbal communication in English and local language of the market.
- Strong sales orientation; self-starter with high energy and proactive approach.
- Market savvy with solid networking; analytical and practical with troubleshooting aptitude.
- Excellent interpersonal, negotiation, presentation, and planning skills.
- Detail-oriented, tenacious yet diplomatic; comfortable working under pressure and meeting tight deadlines.
- Team player with entrepreneurial/builder mindset; presentable and dynamic.
- Sound analytical and logical reasoning capabilities.
