BRANCH MANAGER – PROFILE KRAs: 1. Enhancement of Deposit pool from customers. 2. Establishing standards and delivery of service. 3. Sale of non-deposit products. Cross selling targets progressively. 4. Sale of MF and insurance products. 5. Fee income. 6. Branch administration. 7. Regulatory compliance. 8. Manage productivity, morale of branch personnel. EXPERIENCE: 1. Large branch: 6-8 years banking experience.
Medium branch: 4-6 years banking experience. 2. 3-4 years in branch banking. 3. Atleast 2-3 years as branch manager of a branch (for large branch); atleast 1 year as branch manager (for medium branch) 4. Must have had sales experience, liabilities products preferable. QUALIFICATIONS / QUALITIES: 1. MBA / CA/ CAIIB 2. Should have sales orientation 3. Leadership skills. (Though more tactical than strategic). 4. Thinker : Doer = 40:60 AGE: 1.
28 – 35 years THE ROLE (bold): REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS
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Kotak Mahindra Bank is a leading Indian financial services group offering a wide range of banking, financial, and insurance services.