Operations Team Member-OPS-Clearing Operations

We are looking for a dedicated and experienced professional to join our Clearing Operations team as an Authorizer.

The role

involves managing inward and outward cheque processing, coordinating with branches and vendors, and ensuring compliance with regulatory and internal guidelines. The candidate will be responsible for verifying physical and system-based cheque transactions, handling IPO ASBA applications, and maintaining accurate MIS and audit records. This position requires strong operational knowledge of banking systems (especially Finacle), familiarity with the Negotiable Instruments Act and CTS guidelines, and the ability to manage vendor relationships and team coordination.

The ideal candidate should be proactive, detail-oriented, and capable of handling audit and compliance requirements effectively.

Responsibilities

Verify inward and outward cheques in the vendor system. Coordinate with branches, internal departments, and other banks for query resolution and settlements. Check physical cheques against HOCDL reports. Process transfer cheques accurately. Maintain daily MIS and operational records.

Coordinate with vendors and the record management team. Handle inward and outward returns processing. Dispatch outward cheque returns and coordinate with branches and courier agencies. Manage returned to origin (RTO) cases from courier services. Process IPO ASBA applications and perform sign verification. Monitor discrepancies in payee names and resolve branch queries. Post accounting entries in Finacle. Handle audit and compliance requirements for the location.

Coordinate with vendor agencies and manage team operations. Ensure adherence to NI Act and CTS guidelines. Ensure transactions are processed within SLA and as per approved procedures. Follow maker-checker processes without exceptions. Provide effective customer service and manage escalations. Publish dashboards and MIS reports to senior management. Ensure timely weekly, fortnightly, and monthly reporting.