As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings. This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products. You will work closely with internal teams and group companies to provide seamless access to financial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication.
The role
demands strong customer orientation, high energy, and a consultative approach to relationship management.
Plan and execute special sales initiatives and client events to drive business. Coordinate with group companies to offer integrated financial solutions. Maintain complete relationship records for all assigned customer accounts. Track and resolve customer complaints and queries within defined turnaround times. Ensure consistent customer satisfaction and service excellence. Meet defined sales and relationship management targets.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Kotak Mahindra Bank is a leading Indian financial services group offering a wide range of banking, financial, and insurance services.