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Responsibilities
Key Responsibilities:
Proposition Management
- Understand government departments' workflows, operational challenges and business requirements to propose the relevant and scalable solutions
- Identify market opportunities, customer needs and industry trends to enhance the Government Banking value proposition
- Prepare and share client proposals based on the input received from client or business team
- Prepare and deliver client presentations, product demonstrations, workshops and strategic solution discussions
- Provide subject matter expertise during client onboarding and implementation
- Support execution of agreements, contracts and MoUs with government entities
- Ensure end-to-end delivery and implementation of vendor-based solutions after award of mandate
- Facilitate resolution of solution-related queries in coordination with business teams and external partners.
- Drive customer engagement initiatives to strengthen relationships and improve solution adoption
2. Tech Partners & Solution Management
3. Stakeholder Management & Business Governance:
- Collaborate closely with Government Banking business teams to drive proposition adoption and client acquisition.
- Coordinate with other internal product, technology, operations, compliance, legal, finance, and risk teams for solution implementation and process design
- Track client-wise solution proposed, deployment, adoption, revenue generation and business outcomes
- Prepare MIS, dashboards, progress reports and business reviews for senior management
- Publish monthly Government Banking newsletters and periodic knowledge-sharing content
- Conduct training and awareness programs for business teams on products, solutions and market developments
- Manage stakeholder communications and drive alignment across business, technology, operations and regulatory functions
- Ensure effective execution of risk and control activities, including RCSA, risk assessments, audit readiness, control monitoring, and closure of audit observations
- Own assigned products throughout the lifecycle, from concept and development to implementation, commercialization, revenue realization, and ongoing performance management.
Qualifications
Key Competencies:
- Government Banking and Public Sector Ecosystem Knowledge
- Product Management and Proposition Development
- Solution Consulting and Client Engagement
- Tech Partners and Solution Management
- Stakeholder Management and Influencing Skills
- Strategic Thinking and Market Intelligence
- Project Management and Execution Excellence
- Commercial Negotiation and Business Case Development
- Risk, Compliance, and Governance Management
- Presentation and Communication Skills
Preferred Qualifications & Experience:
- M. Tech | B. Tech | MBA | Postgraduate qualification preferred
- Experience in Government Banking, Transaction Banking, Digital Solutions, Product Management
- Strong understanding of government departments, public sector solution requirements and ecosystem partnerships
- Proven experience in managing cross-functional stakeholders, external vendors, and client-facing solution implementations
- Ability to drive product growth, customer experience improvement and revenue outcomes
