Relationship Manager-Two Wheeler Finance-Sales

Job responsibility of RM/TL

• Team Management
• Team Recruiting
• New dealership implement
• Maintaining relationship with business partners
• To Provide good service to them as provided by company
• Sourcing Good / Quality Business from a team
• Update Post Disbursement Documents
• Maintaining Productivity of Off roll Employee
• 6 month of  collection portfolio maintain
• Aggressive Participating in new launching of process and policies by company

Responsibilities

• Build and maintain strong relationships with customers, understanding their financial goals and requirements.
• Offer personalized two-wheeler finance solutions, providing expert advice and guidance.
• Process and approve finance applications efficiently, ensuring a smooth and timely experience for customers.
• Stay updated with market trends and competitor offerings to provide competitive finance options.
• Collaborate with the sales team to identify potential leads and convert them into successful finance applications.
• Maintain accurate records and documentation for all finance transactions.
• Address customer inquiries and concerns promptly, providing excellent customer service.
• Conduct market research and analyze customer feedback to improve finance products and services.
• Attend industry events and network with potential clients to expand our customer base.
• Ensure compliance with all regulatory and legal requirements in finance operations.

Qualifications

• A bachelor's degree in finance, business administration, or a related field is preferred.
• Minimum 2 years of experience in relationship management or sales, preferably in the finance industry.
• Strong knowledge of two-wheeler finance products and the ability to explain complex financial concepts.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Ability to build rapport and establish long-term relationships with customers.
• Proficiency in using CRM systems and MS Office applications.
• Analytical skills to interpret data and make informed decisions.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage a high volume of customer interactions.
• A self-motivated and results-driven mindset, with a passion for sales and customer satisfaction.