Key Roles & Responsibilities
- Business Development: Achieve monthly and quarterly sales targets by selling Affordable Housing Loans, Home Improvement Loans, and Loans Against Property
- Channel Management: Onboard, manage, and scale networks of Direct Selling Agents (DSAs), local connectors, property builders, and alternate channels.
- Lead Generation: Conduct direct marketing activities, visit self-construction sites, and run open-market campaigns to source potential clients.
- File & Documentation Management: Guide customers through the loan lifecycle. Help collect Know Your Customer (KYC) details, complete applications, and mitigate
- Internal Coordination: Collaborate closely with credit, underwriting, and operations teams to optimize processing TAT and resolve pending issues.
- Customer Retention & Support: Provide regular status updates to applicants, explain ROI and fees clearly, and build long-term relationships.
- Portfolio Quality & Collections: Keep portfolio delinquency low by coordinating initial stages of debt collection where required ("Sales & Collect" model).
- Cross-Selling: Cross-sell relevant third-party products like property/life insurance and allied financial offerings.
🎓 Experience & Qualifications
- Education: Graduate or Post Graduate degree in any stream (Management/Finance preferred).
- Experience: Typically 0–4 years of relevant experience in housing finance, mortgages, or micro-LAP sales.
