The CEC Officer – Inbound – Privy is responsible for delivering exceptional customer service through inbound calls, handling queries and requests related to Retail Liabilities and Credit Cards. The role demands a strong focus on customer satisfaction, quality communication, and adherence to service benchmarks. It also involves identifying opportunities for cross-selling banking products during customer interactions.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Kotak Mahindra Bank is a leading Indian financial services group offering a wide range of banking, financial, and insurance services.