1) SUMMARY OF DUTIES
Continuous monitoring basic computerized system and supporting end-users on utilizing the system. Installs and configures computer peripherals and software when required.
2) JOB REQUISITION
- Ensure compliance to the termed Vision and Mission statements, goals, objectives and values of the Company.
- Responsible for the reference data maintenance, updating and security of the overall Hospital Information System application and other software.
- Day to day monitoring the system performance in terms of utilization and capacity.
- Responsible for the basic routine maintenance and troubleshooting for all computer hardware within the hospital.
- Support end-users on matters/problems concerning the Hospital Information System software, PC software and IT devices.
- Able to relate data-flow between the modules in the Application Systems and understands the inter-module integration.
- Responsible for the network (LAN) system in the building.
- Liaison with external provider or vendor on major system problem occurrence.
- Provide training to IT operator or end-users on relevant IT system when necessary.
- Write simple computer programs, compile and test it in accordance to the specification given by IT HOS.
- Further instruction by the Top Management of RSH or KPJ as a whole.
- Ensure to actively participate in all quality initiatives and activities by the Company.
- Ensure adhere to The KPJ Way/ Standard People Practice (SPP).
Other Responsibilities
- Ensure all policies and procedures of ISO 9001, ISO 14001, OHSAS 18001 and MSQH Hospital Accreditation Standard are adhered to and records maintained, if and when these programs are implemented.
- Participate in 5S activities and comply with the specified requirements.
- Ensure adhere to The KPJ Way/ Standard People Practice (SPP).
- Ensure the policies on patients and family’s rights are addressed at all times.
- Ensure compliance to Patient safety goals as safety improvement measures recommended by World Alliance for Patient Safety (2008).
- Perform any other duties assigned by the superior.
- To carried out duties as an employee as stipulated in Occupational Safety and Health Act and Regulations 1994.
* To take reasonable care at work for the safety of yourself and other persons.
* To co-operate with your employer or any other persons in the discharge of any duty.
* To wear or use any protective equipment or clothing provided by the employer.
* To comply with any instruction or measure on Occupational Safety and Health.
- Ensure all policies and procedures od ISO 37001 Anti Bribery Management System (ABMS) are adhered to and responsible for integrity principles, practices and activities at hospitals & companies if and when these programs are implemented.
3) JOB REQUIREMENT
- Bachelor’s Degree in Information Technology / Computer Science or any related field.
- 2 years of relevant experience or an equivalent combination of education and work related experience.
- Preferably with relevant experience in Hospital/healthcare business or an equivalent combination of education and work related experience.
- Demonstrates the ability to interact with customers, employees and third parties that reflects highly on the hospital, the brand and the Company.
- Ability to identify market segments, niches and potential markets.
- Willingness to do work after office hours/weekends/public holidays when required.
- Microsoft office literacy.
- Able to work well on multiple projects & meet tight deadlines.
- Ability to work under pressure and meet deadlines.
- Responsibility and reliability to take charge of certain projects independently.
- Willing to travel.
- Excellent English communication skills both oral and written.
- Prepared to work as a team member in the manner the best.
