ASSISTANT, ADMISSION

• To plan, organize, direct, control day to day operations of Admission unit
• To ensure patient’s particulars be entered in the admission forms
• To ensure information patient on admission form are valid and accurate
• To ensure supporting or related documents attached accordingly
• To ensure Patient’s guarantee form be filled-up and signed by relative
• To ensure an efficient service for admission flow on insurances and MCO cases.
• To quickly and courteously response to all Corporate Clients complaints and query
• To ensure that deposit is collected on the admission date and receipt issued immediately and correctly and the related information and co-payment should be informed to patient accordingly
• To ensure that patients be sent to wards within the target set by management
• To monitoring BMS system closely
• To ensure all Guarantee Letter (GL) are verified are valid/accurate and scanned before patient proceeding to get treatment
• To ensure update the initial GL in GL’s system accordingly and accurately
• To checking patient's limit and non-cover item/procedure before patient proceed any surgery/procedure
• To ensure important notes should be inform to respective patient/ person/services accordingly
• To ensure that all insurance form fill up by consultant and Guarantee letter are received within 24 hours
• To perform any other duties as and when required by the management.
• Responsible and accountable to carry out duties as in the Occupational Safety and Health Act Regulations 1994
• Conformance to ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007, and/or Hospital Accreditation requirements
• Responsible and accountable to carry out all 5s activities directed by the Management
• To adhere to Standard People Practice (SPP)

Education:

• Minimum Sijil Pelajaran Malaysia (SPM) or certification needed

Knowledge and Experiences:

• 1 years working experience

Skills & Competencies:

Special skills required

• Good communication and interpersonal skills
• Basic computer skills

Personal attributes

• Knowledgeable and having strong commitment towards job responsibilities
• Able to work independently and as a team.
• Positive and resilience