The role contributes to the broader training lifecycle which includes scheduling, delivery and evaluation phases. The key outputs of the role will be to provide administrative and coordination support across multiple L&D projects, ensuring key processes, documentation and timelines are maintained. This will be achieved by:
·Owning the end-to-end coordination of BAU training activities, including curriculum-based learning programmes delivered throughout the year
·Managing the set-up and processing of learning requests (e.g. Return To Service (RTS) and associated processes) to enable training delivery
·Coordinating training logistics, including:
·Event set-up and scheduling
·Room bookings and virtual session arrangements
·Facilitator allocation and coordination
·Facilitate seamless communication between learners, facilitators, and stakeholders to ensure the effective delivery of training programmes.
·Oversee learner enrolments, attendance tracking and course completion workflows including evaluation processes and the distribution of feedback surveys and the creation and analysis of outcome reporting
·Maintaining and ensuring the integrity and accuracy of data, records and documentation within learning management systems and tools.
·Driving continuous improvement by identifying and implementing process efficiencies and enhancements.
