Do you have a passion for organization, project management and customer service while performing with a results-driven operations team? Do you want to be part of a technology-focused, three-time Crain's Coolest Company award-winning team that gets excited over complex problem-solving? Do you want to make competitive wages and earn bonuses? If so, check out our website and see if this opportunity is one you'd like to pursue. We offer:
- Health insurance
- Paid time off
- Dental insurance
- Vision insurance
- 401(k) matching
- Life insurance
- Tuition reimbursement
- Disability insurance
- Flexible schedule
- Flexible spending account
- Work from home
- Employee assistance program
- Health savings account
- Travel reimbursement
- Wellness reimbursement
- Time off to volunteer Essential
Duties and Responsibilities:
- Prioritize, schedule, and route shipments for transportation throughout the US.
- Assist with the day-to-day coordination, execution and tracking of domestic shipments
- Enter shipments and quotes into the operating platform
- Tracking and tracing freight; providing estimated times of arrival and verifying piece counts, entering accurate notes in the system
- Gathering proof of deliveries and entering in the operating system
- Gathering and entering vendor costs into shipments
- Prepare shipments for invoicing within time frame of ICAT policy
- Assisting to review vendor billing discrepancies (variances)
- Prepare quotations and coordinate documentation between customers and vendors
- Support the ICAT CX initiative by providing a high level of customer satisfaction and operational proficiency to meet growth and profitability goals as well as providing customers with WOW experiences
- Perform other emergent duties and projects requested in support of ICAT’s fast-paced environment
