Member of Technical Staff (AI Engineering)

Krew is on a mission to transform credit-servicing with the industry’s most advanced AI credit-servicing agents.
We are backed by Long Journey Ventures (Arielle Zuckerberg, Pascal Levy-Garboua), and strategic angels including Ryan Hoover (Founder, Product Hunt), Charlie Songhurst (Board Member, Meta), and Michael Jones (Former Chair, Huntington Bank Ventures).
We are a talent dense team comprising of ex-Figure Robotics, Optiver, Artificial Analysis, Bain, the United Nations, UChicago, and Oxford engineers and researchers.
Our omnichannel agents are supporting >100,000 consumers on their pathways to financial wellness. And we're just getting started - our goal is to resolve more than $1 trillion in outstanding consumer delinquencies worldwide with an empathetic, human-centric approach to financial wellness.

Job Responsibilities:

1. Engineer text and email agents using our proprietary email agent framework

2. Maintain and develop our email agent framework

3. Develop custom performance and quality evaluations for our agents

Minimum Qualifications:

1. At least 2 years of full time professional, non-internship experience in fullstack, backend, or AI engineering

2. Experience with backend development (Python)

3. Experience integrating language models into AI applications

Preferred Qualifications:

1. Experience in FinTech, Risk Management, or Compliance is beneficial but not mandatory

2. Bonus points if you are experienced with agentic frameworks (e.g. LangGraph) and are able to clearly articulate the differences between model quality

3. Bonus points if you have experience fine-tuning models

4. Bonus points if you have experience building, using, or refining benchmarks

5. Bonus points if you were an ex-founder