Job Title : Application Support Engineer
Location: Alpharetta , GA
Duration: Contract
Job Description:
Application Support Specialist will be part of a dynamic team responsible for Incident/problem management, support and monitoring in an ITIL focused delivery organization. We are looking for a well-rounded individual that has exposure and experience in system administration with a java background who can plug in to be a utility player in a team responsible for service delivery and post production support.
Experience required in the following areas:
- · System Administration background in Unix/Linux environments
- · Experience working with/supporting monitoring applications including Apica, NimSoft, AppDynamics and Splunk. AppDynamics experience is a must have.
- · Strong technical background in system engineering, tools and understanding of application architecture
- · Thorough understanding of databases, web server/load balancing and Application server is required. Oracle/Mongo/WebSphere/Tomcat
- · Demonstrate ability to manage and drive multiple projects within a dynamic environment
- · Experience in a global, multi-site, multi-function shared services environment is preferred
- · Background in incident/problem management
- · Ability to work independently and troubleshoot issues in the application runtime environment.
- · Excellent verbal and written skills.
Technical Skills Required
- · Experience in system administration role in a Unix and Middleware capacity
- · Experience with diagnostics tools used for enterprise monitoring to identify root cause like NimSoft (CA-UIM), Apica, AppDynamics and Splunk
- · Proficient in scripting languages including shell, Python and use of regular expressions
- · Experience with Release management
- · Experience with the following environments/languages Java, Midrange, X86
- · Experience with multiple protocols like HTTP, HTTPS, TCP and technologies like JSON, HTML, XML and web services
- · Experience working in DevOps, MicroServices environment in an operational capacity
- · Exposure with the following tools/applications: Kafka, Zookeeper, Eureka
- · Exposure supporting/monitoring applications in a Software as a Service (SaaS) model
EDUCATION/EXPERIENCE:
- · Bachelor's degree in related technical field; Master's degree preferred
- · 5-7 years industry experience
- · 3-5 years in system administration
- · 3-5 years supporting monitoring tools in an application support environment
- · 1-3 years in Java development
- · 1-3 years in working SaaS, DevOps, MicroService support models
All your information will be kept confidential according to EEO guidelines.
