· Very good ITIL process knowledge
· Salesforce Technical knowledge is preferred( at a minimum configuration skills)
· Should have played an advisory role
· Business process engineering skills
· Should have played solution architect role
· Very good communication skills
· ITIL Expert certification preferred. At least intermediate ITIL certification
· Experience working with remote teams must
· Production support experience is a must
· Total IT exp 10 plus years ITIL experience
All your information will be kept confidential according to EEO guidelines.
Job details are sourced from the employer's original posting.
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