Desktop support

Hi ,

This is Sujith from KRG Technologies; We are looking Desktop Support at Montreal ,CA for the below mentioned job description. Kindly forward me your resume, rate and contact details for further process. I also request you to forward this opportunity to your friends or colleagues; so that we can help someone who may be in search of a job or looking for a change.

Job Title: Desktop Support

Location: Montreal ,CA

Duration: CONTRACT(6+ months to hire)

Job Description:

Provide specialized hardware / software / network problem diagnosis / resolution for customer’s end users (specialized Office Support / Blackberry / VPN)

· Route problems to onsite hands and feet support staff.

· Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.

· Administer and provide User Access and Exit controls.

· Experience in Administration of Macintosh base environment

· Experience in supporting production environment comprising of MAC machines.

· Good hands on experience on MAC OSX Snow Leopard, OS Lion, Mountain Lion & Mavericks

· In depth knowledge of Apple Mac client and server operating systems.

· Client Management tools such as Apple Remote Desktop, Deploy Studio, Package maker, FileWave & Casper would be a plus

· Open / Active Directory integration

· Scripting, programming and other languages (Python, Ruby, C, C++, Objective C) would be a plus

· Basic knowledge of Windows based systems Experience Required

· Excellent interpersonal skills with the ability to influence both I.T. and the business

· Exposure/ Troubleshooting knowledge to most common Macintosh applications like Adobe apps, Quark Xpress, MS Office and Final Cut Pro (FCP) would be added advantage.

· Mass upgrades and patch management of Mac OS and Software

· Product installation and application patches deployment

· Administration and maintenance of existing packages

Thanks & Regards

experience in Aruba Architecture and Airwave & CPPM