Under the direction of the Branch Manager, the Consumer Banking Assistant (CBA) is responsible for assisting customers in the full range of consumer account questions, operations, processes and transactions.
2 Positions Available:
- Monday-Friday 8:00am-1:00pm
- Monday-Friday 1:00pm-5:30pm
- High School Diploma or equivalent
- 3-5 years customer experience preferred; relevant customer service experience, or equivalent education and experience of banking and customer service policies and procedures.
- Proficient computer skills and experience with Microsoft, Excel, Word, and other products.
- Strong communication skills as evident by ability to interact face-to-face, over the telephone, via email, and written communications to coworkers and customers.
- Successful accomplishment of the specified performance objectives as outlined for the job by the department and/or Bank management, as applicable to the Consumer Banking Assistant position.
- Ability to manage multiple tasks simultaneously in a fast-paced environment.
- Demonstrates key competencies such as attention to detail, general Math skills, integrity, customer service skills, accuracy, flexibility, and documentation skills.
