Prepare and process patient bills for inpatient services.
Receive charge forms from various wards/departments and key in inpatient charges into the system on daily basis.
Prepare debit note/credit note arising due to differences on final Guarantee Letter received from insurance company.
Verify patient information, treatment details, and billing documentation
Ensure charges are accurate entered into HITS system and supported by medical records
Submit bill with complete documentation to insurance companies or corporate payers to request Final Guarantee Letter.
Follow up on unpaid or rejected claims and resolve billing discrepancies.
Respond to patient inquiries regarding bills, charges, and payment arrangements.
Coordinate with medical staff, finance teams, and insurance providers.
To ensure all billing process done before submit bill to credit admin clerk for submission. Process takes 3 working days after receiving final Guarantee Letter from insurance.
Make constant and persistent reminder either written or through telephone are made without delay on refund and excess that need to be collected from patient.
Ensure the bill is allocated against payment on the same day as the patient is discharged.
Maintain accurate billing records and update hospital billing systems
Ensure compliance with hospital policies, payer requirements, and healthcare regulations
Assist with audits, billing reports, and month-end financial processes
Filing of bills and supporting documents.
Any other duties and responsibilities as and when requested by superior and the Management.
REQUIREMENT
Minimum secondary school qualification (SPM) or diploma in business administration, finance, or related field
Job details are sourced from the employer's original posting.
