Portfolio Community Association Manager – Raleigh, Durham, Chapel Hill (Triangle Area), NC
Join Our Team at Kuester Management Group!
Building Stronger Communities Across the Carolinas
At Kuester Management Group, we take pride in our family-founded roots and our commitment to the communities we serve. Since 2001, we've been a trusted leader in community association management, providing personalized service and management solutions to homeowners associations throughout the Carolinas. As we continue expanding into the Raleigh-Durham-Chapel Hill area, we're looking for an experienced, motivated Portfolio Community Association Manager to join our growing team.
Your Role
As a Portfolio Community Association Manager, you'll oversee a portfolio of homeowners associations throughout the Triangle area, serving as the primary point of contact for Boards of Directors, homeowners, and vendors.
You'll be responsible for managing daily community operations, maintaining strong client relationships, overseeing projects, and helping Boards make informed decisions that benefit their communities. Regular travel to assigned communities, property inspections, and attendance at board meetings will be required.
What You'll Do
- Community Management: Oversee multiple homeowners associations throughout the Triangle area, ensuring responsive service and effective daily operations.
- Board and Homeowner Relations: Build strong working relationships with Boards of Directors, homeowners, and vendors while providing professional, timely communication.
- Financial Management: Review monthly financial reports, assist with annual budgets, monitor community expenses, and present financial information to Boards.
- Board Guidance: Provide guidance to Boards on governing documents, community policies, financial planning, and association operations.
- Vendor and Project Oversight: Coordinate vendors, monitor contracts, and oversee community maintenance and improvement projects.
- Community Inspections: Conduct regular site visits to evaluate property conditions, identify maintenance concerns, and monitor compliance with community standards.
- Meetings and Events: Prepare for and attend board meetings, annual meetings, elections, and other community-related events, including occasional evening meetings.
- Administrative Responsibilities: Prepare meeting materials, review and code invoices, maintain accurate records, and ensure timely follow-up on community matters.
What We're Looking For
- Bachelor's degree.
- Experience in HOA management, property management, or a related field preferred.
- Strong organizational skills and the ability to manage multiple communities and competing priorities.
- Excellent written and verbal communication skills.
- Ability to build positive working relationships and professionally resolve homeowner and board concerns.
- Proficiency in Microsoft Office, including Outlook, Word, and Excel.
- Self-motivated, dependable, and comfortable working independently.
- Ability to travel throughout the Raleigh, Durham, and Chapel Hill area for community visits and meetings.
- Must reside in the Triangle area or be willing to relocate before starting employment.
Benefits & Perks
At Kuester Management Group, we believe in taking care of our team. We offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Our benefits include:
- Medical Insurance: Health insurance options with an employer contribution toward coverage.
- Dental & Vision Insurance: Coverage options to support your overall health and wellness.
- 401(k) Retirement Plan: Company matching contributions of up to 4%, subject to eligibility requirements.
- Paid Time Off (PTO): Accrued paid time off to help you recharge and maintain a healthy work-life balance.
- Paid Holidays: Company-observed paid holidays throughout the year.
- Life Insurance: Coverage options to help provide financial protection for you and your loved ones.
- Short-Term & Long-Term Disability Insurance: Coverage options to provide financial support during qualifying periods of illness or injury.
- Critical Illness Insurance: Additional coverage options for qualifying serious medical conditions.
- Professional Development: Training, development, and opportunities to grow your career within our organization.
Why Join Kuester?
At Kuester Management Group, we're more than a management company. We're a team that values service, professionalism, leadership, accountability, teamwork, and trust. This is an opportunity to become part of our continued growth in the Triangle region while helping shape the experience of the communities we serve. If you're passionate about community management, enjoy building relationships, and are ready to take the next step in your career, we'd love to hear from you!