PMO Manager

<p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:8pt;"><span style="font-size:11pt;font-family:'Inter Tight',sans-serif;color:#cc1616;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">How You Can Contribute</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:8pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">1.

Portfolio governance and delivery health</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:12pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Maintain a single portfolio register covering client projects, internal products and strategic programs, with owner, stage, milestone plan, and health status</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Run plan-vs-actual analysis on scope, schedule, budget and effort; detect drift before it becomes a client issue</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Operate a portfolio risk log (delivery, resource, commercial, technical) with named owners and due dates</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Run the regular portfolio review cycle: [weekly/bi-weekly] project health check, monthly portfolio review with the CEO</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:8pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">2.

Financial and resource visibility</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:12pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Track budget, cost, revenue and margin by project, with contract type (fixed price / T&M / retainer) and change requests in view</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Consolidate utilization, capacity and bench data with Resource Management/HR; flag over- and under-allocation, and key-person dependency</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Surface commercial risks: scope creep without change requests, margin erosion, overruns on fixed-price work</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Track client health signals: escalations, SLA breaches, satisfaction feedback, renewal risk</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Support investment and prioritization decisions for internal initiatives (cost, expected value, capacity trade-offs)</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:8pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">3.

Data validation and stakeholder alignment</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:12pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Consolidate and cross-check updates from Jira, finance and resource systems and team reports; resolve inconsistencies before they reach executives</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Align Tech, Product and Business teams on a common definition of status, milestones and health</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Build trust with delivery teams so that problems are raised early rather than hidden</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:8pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">4.

Executive reporting and decision follow-through</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:12pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Own the CEO dashboard and monthly portfolio pack: health, margin, utilization, top risks, decisions required</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Prepare agendas, data packs and pre-reads for leadership reviews, with clear recommendations rather than raw data</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Track every decision and action item to closure; report overdue items with owner and reason</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:8pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">5.

PMO framework and continuous improvement</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:12pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Stand up practical PMO essentials first — templates, reporting cadence, and health criteria — to enable immediate delivery visibility, then refine standards based on real project data rather than upfront over-engineering</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Adapt the framework to different delivery models (Agile, Waterfall, hybrid), including client-mandated processes</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Analyze recurring causes of delay, overrun and rework across the portfolio and propose fixes with measurable targets</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;margin-top:0pt;margin-bottom:8pt;"><span style="font-size:11pt;font-family:'Inter Tight',sans-serif;color:#cc1616;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">What You Need To Maximize Your Contribution</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;background-color:#ffffff;margin-top:0pt;margin-bottom:8pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Must-have</span></p><p dir="ltr" style="line-height:1.7999999999999998;background-color:#ffffff;margin-top:12pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Bachelor's degree or above in a relevant field (Information Technology, Business Administration, Engineering, or related). </span></p><p dir="ltr" style="line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">5+ years in PMO, Portfolio Governance, or Program Management, including </span><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">2+ years</span><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;"> </span><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">standing up or independently running a PMO function</span><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">.</span></p><p dir="ltr" style="line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Experience reporting directly to CEO/C-level, translating portfolio data into decision-ready dashboards and tracking decisions/action items to closure.</span></p><p dir="ltr" style="line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Strong financial acumen in a project-based business: budget/revenue/margin tracking across contract types with ability to spot commercial risk Experience in workforce/capacity planning and utilization optimization within a delivery organization.</span></p><p dir="ltr" style="line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Proven ability to consolidate and reconcile data across PM, finance, and HR systems into a single source of truth.</span></p><p dir="ltr" style="line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Strong stakeholder influence.</span></p><p dir="ltr" style="line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Fluent English & Vietnamese.</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;background-color:#ffffff;margin-top:0pt;margin-bottom:8pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Strong advantage</span></p><p dir="ltr" style="line-height:1.7999999999999998;background-color:#ffffff;margin-top:12pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Background in IT Consultancy, Digital Transformation Agency, or Software Outsourcing.</span></p><p dir="ltr" style="line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Master of Business Administration (MBA) </span></p><p dir="ltr" style="line-height:1.7999999999999998;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">PMP or PgMP preferred; Agile certifications (SAFe, CSM, PSM) a plus.</span></p><p dir="ltr" style="line-height:1.7999999999999998;text-align: justify;background-color:#ffffff;margin-top:0pt;margin-bottom:12pt;"><span style="font-size:10pt;font-family:'Inter Tight',sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Familiarity with E-Commerce, Loyalty, or Retail domains — a plus given a significant share of our portfolio. </span></p>