Senior Account Manager

<div><strong>YOUR CORE CONTRIBUTION</strong></div><div><br>- Own Strategic Accounts: Build trusted relationships with key clients, understand their business priorities, and develop long-term account strategies.<br>- Drive Growth: Identify and convert upselling, cross-selling, renewal, and account expansion opportunities.<br>- Be a Strategic Advisor: Go beyond taking requirements — uncover business challenges and connect them with the right digital, AI, data, or technology solutions.<br>- Lead Client Partnerships: Engage senior stakeholders, manage complex discussions, and become the trusted voice of Kyanon Digital.<br>- Orchestrate Delivery: Work closely with Sales, Delivery, Engineering, and Solution teams to ensure client success and resolve escalations.<br>- Own Commercial Outcomes: Lead commercial conversations, negotiations, renewals, and strategic account planning.</div><div><br></div><div><strong>WHAT YOU SHOULD HAVE TO MAXIMIZE YOUR CONTRIBUTION</strong></div><div><br>- 5-7+ years of experience in Account Management, Business Development, Client Success, Consulting, or a related client-facing role, preferably in IT Services, Technology, Digital Transformation, or Consulting.<br>- Proven experience managing Strategic Accounts and Senior Stakeholders.<br>- Strong track record in Account Growth, Upselling/Cross-Selling, and Commercial Negotiations.<br>- Ability to understand business challenges and translate them into Technology-Driven Solutions.<br>- Strong business acumen, strategic thinking, negotiation, and problem-solving skills.<br>- Excellent Vietnamese and English communication skills, with confidence working with Global Clients and Senior Decision-Makers.<br>- A proactive, commercially driven mindset with strong ownership and accountability.</div>