The Deli Baker/Cook is responsible for providing consistent exceptional customer relations, creating delicious bakery products, delicious packaged and hot/salad bar food for customers, and maintaining a full display of attractive fresh products. The Deli Baker/Cook also ensures the department maintains its cleanliness, safety and appeal to customers (may also assist other departments in these areas on occasions). Most importantly, the Deli Baker/Cook will make all customers feel welcomed by acknowledging or greeting each customer and providing genuine, helpful, and respectful customer service.
SOME ESSENTIAL FUNCTIONS AND
RESPONSIBILITIES:
- Follows department guidelines and procedures for labeling, dating, and packaging products for display and buffet cases Serves case items following department guidelines and procedures for pricing, packaging, and weighing, as needed.
- Orders, receives, and merchandises products following proper guidelines for merchandising, rotation, sanitation, pricing, mechanizing, and quality standards.
- Consistently replenishes products to ensure freshness and visibility.
- Maintains a working knowledge of products throughout the store to respond to customers to ensure they get the products they want and need.
- Maintains accurate and attractive signage within your department.
- Keeps the department orderly and clean.
- Helps customers make product selections by answering questions and providing information about all deli-bakery items.
- Ensures accurate and sanitary product processing, packaging, labeling, dating, and pricing according to department procedures.
- Prioritizes time to ensure that cooking and baking prep work, stocking, cleaning, and customer service are handled efficiently.
- Decorates cakes with legible handwriting as assigned.
- Creates and maintains an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store by providing excellent customer service.
- Assists in inventory counts, storewide cleaning, and other projects as needed.
- Reinforces safety within the store by complying with safety procedures and identify unsafe conditions and notify store management or addressing the concern if appropriate.
- Ensures federal, state, local and La Montañita Food Cooperative regulations and standards for product freshness, safety, refrigeration, sanitation and weights and measures are being adhered to and met.
- Maintains presentation and quality standards in the department.
- Follows proper procedures for opening and closing.
- Maintains and updates as needed ServSafe® certification.
