Company: La Veste
Location: Madrid, Spain
Employment Type: Full-Time
Start Date: Immediate
La Veste is a Spanish fashion brand known for its bold creativity, timeless style, and vintage-inspired collections, all crafted in Spain. We are looking for a passionate and customer-focused professional to join our team and help deliver an exceptional experience to our growing international community.
Serve as the primary point of contact for customers via email, chat, and social media.
Provide outstanding support before, during, and after purchase.
Assist customers with product information, sizing, availability, and orders.
Manage order tracking, returns, exchanges, and issue resolution.
Maintain accurate customer records within CRM systems.
Work closely with the e-commerce, logistics, and marketing teams to ensure a seamless customer journey.
Identify opportunities to improve customer satisfaction and loyalty.
Excellent written and verbal communication skills in English (Spanish is a plus).
Previous experience in Customer Service, Customer Experience, Retail, Fashion, or E-commerce.
Strong problem-solving and organizational skills.
Customer-oriented mindset with high attention to detail.
Ability to multitask in a fast-paced environment.
Immediate availability.
WHAT WE OFFER
Immediate start.
Opportunity to work with a fast-growing international fashion brand.
Creative, dynamic, and collaborative work environment.
Employee discounts on La Veste collections.
Professional growth and development opportunities.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
La Veste is a fashion brand that offers a range of clothing and accessories.